Sam participates in a feedback training and gets taught a three-stage model (it is always three, isn't it?) about how to give feedback.
Sam goes back to their day-to-day and ....
...still doesn't give feedback.
This isn't because they don't know a model.
There's a deeper cause. Sam sees feedback as a form of conflict and something that puts them at risk of being disliked. That's why they don't do it.
and the habits they've picked up as a leader. They then choose what to keep and what to change and how they can give feedback in a way that feels true to them.
to make their feedback conversations effective.
because behavior change isn’t a one and done. Forming new habits happens over time, through on-the-job practice and feedback.
Aware and authentic leaders empower people to drive better results that positively impact business and life.
To achieve this, we start with two foundational topics:
We create experiences for leaders to explore and master the conversations they avoid, like feedback, conflict resolution, and sharing an unpopular message.
By understanding the drivers behind their choices and the factors that influence their leadership, leaders can make conscious choices that best suit them and the team.